Over the years I’ve encountered very few people who salivate at the thought of admin. Let’s be honest, there are a million things we’d all prefer to be obliged to do before we sink our teeth into time consuming administrative tasks.
One of the most notable admin clients I’ve ever worked along alongside has been a local company; let’s call them Night Shadow. From the very beginning in June 2015 Night Shadow were given the run around and struggled with the frustration of SETAs paper trails. Two years on, with a unique groove, and we have a rock solid relationship, even with the paper trails that SETA requires!
They showed incredible patience and resolve, their sanity was tested many times when their SETA application experienced never-ending delays coupled with frustrating changes in the SETA processes. Eventually, their accreditation was granted on 19 April 2016 – this would easily have resulted in the most amenable client pushing back!
Following processes and procedures was not something Night Shadow expected to have to do; like many successful businesses, they wanted to fast track steps… so, you can imagine life was a little unpleasant for us all at times. Once accredited however, they recognized the value of having a professional SETA specialist take care of their business and maintain their accreditation – I’d be understating it to say that Lindsay was speechless when they opted for a monthly retainer! It was a decision that none of us saw coming!
Less than one year later however and we have an incredible relationship with Night Shadow and Lindsay loves working alongside them! They have adapted to the high volumes of admin required with maintaining accreditation; it did require us pulling them through the bottleneck at the beginning though as they weren’t following the processes but at the end of the day they have successfully been awarded learnerships! Furthermore, they have embraced learning the QMS, are pedantic abut their paperwork and, are the first to contact Lindsay to ensure monthly meetings are regular and effective!
Incredible isn’t it?! Their success and efficiency is owed to the steady support system of our Monthly Retainer; you never fall behind, you’re always on top of admin and, you keep that hard-earned accreditation!
Contact us or call 087 150 1554 to find out how your life can be made easier with SETA! We’re here to keep you accredited!