ServicesSETA

The Services Sector Education and Training Authority (Services SETA) was established and registered in March 2000 in terms of the skills development Act of 1998 and is responsible for the disbursement of the training levies payable by all employers. These levies are collected by the South African Revenue Service (SARS) via the Department of Higher Education and Training (DHET), and are to be disbursed through a management system motivated by skills requirement assessment and monitoring.

Learning SubfieldQual / Prog IDQualification Title / Learning Programme TitleNQF LevelMin Credits
Adult Learning73252General Education and Training Certificate: Adult Basic Education and Training: Small, Medium and Micro EnterprisesNQF Level 01120
Cleaning, Domestic, Hiring, Property and Rescue Services79626Further Education and Training Certificate: Commercial Property and Facilities ManagementNQF Level 04150
Cleaning, Domestic, Hiring, Property and Rescue Services48889Further Education and Training Certificate: Hiring OperationsNQF Level 04129
Cleaning, Domestic, Hiring, Property and Rescue Services59097Further Education and Training Certificate: Real EstateNQF Level 04150
Cleaning, Domestic, Hiring, Property and Rescue Services57937General Education and Training Certificate: Hygiene and CleaningNQF Level 01120
Cleaning, Domestic, Hiring, Property and Rescue Services71609National Certificate: Generic Management: Real EstateLevel TBA: Pre-2009 was L5162
Cleaning, Domestic, Hiring, Property and Rescue Services48887National Certificate: Hiring Services and SupportNQF Level 03123
Cleaning, Domestic, Hiring, Property and Rescue Services80786National Certificate: Home-Care PracticesNQF Level 02145
Cleaning, Domestic, Hiring, Property and Rescue Services20175National Certificate: Hygiene and Cleaning SupervisionNQF Level 03120
Cleaning, Domestic, Hiring, Property and Rescue Services20188National Certificate: Real EstateLevel TBA: Pre-2009 was L5135
Cleaning, Domestic, Hiring, Property and Rescue Services24453National Certificate: Real EstateLevel TBA: Pre-2009 was L6142
Cleaning, Domestic, Hiring, Property and Rescue Services36233National Certificate: Specialist Hygiene and Cleaning ServicesNQF Level 02120
Cleaning, Domestic, Hiring, Property and Rescue Services48888National Diploma: Hiring Operations ManagementNQF Level 05250
Consumer Services48664Further Education and Training Certificate: Mail SupervisionNQF Level 04144
Consumer Services48666Further Education and Training Certificate: Postal Frontline ServiceNQF Level 04148
Consumer Services48663National Certificate: Mail HandlingNQF Level 03131
Consumer Services48662National Certificate: Postal Frontline Service ManagementLevel TBA: Pre-2009 was L5130
Finance Economics and Accounting61755General Education and Training Certificate: Business PracticeNQF Level 01121
Finance Economics and Accounting50224National Certificate: Governance and AdministrationLevel TBA: Pre-2009 was L6120
Generic Management49176Further Education and Training Certificate: Business Systems Operations: End User (ERP)NQF Level 04122
Generic Management74630Further Education and Training Certificate: Generic Management: General ManagementNQF Level 04150
Generic Management80746Further Education and Training Certificate: Generic Management: Salon ManagementNQF Level 04150
Generic Management66249Further Education and Training Certificate: New Venture CreationNQF Level 04149
Generic Management48883Further Education and Training Certificate: Small Business Advising (Information Support)NQF Level 04120
Generic Management79886National Certificate: Business AdvisingNQF Level 05146
Generic Management48967National Certificate: Business Advising OperationsLevel TBA: Pre-2009 was L6138
Generic Management60273National Certificate: Generic Management: Customer ManagementLevel TBA: Pre-2009 was L5162
Generic Management80426National Certificate: Generic Management: FranchisingLevel TBA: Pre-2009 was L5162
Generic Management60269National Certificate: Generic Management: General ManagementLevel TBA: Pre-2009 was L5162
Generic Management80747National Certificate: Generic Management: Salon ManagementLevel TBA: Pre-2009 was L5162
Generic Management74512National Certificate: Generic Management: Strategic ManagementLevel TBA: Pre-2009 was L5162
Generic Management23654National Certificate: ManagementNQF Level 03120
Generic Management24493National Certificate: ManagementLevel TBA: Pre-2009 was L5120
Generic Management49648National Certificate: New Venture Creation (SMME)NQF Level 02138
Generic Management49075National Certificate: Organisational Transformation and Change ManagementLevel TBA: Pre-2009 was L5127
Generic Management66189National Certificate: Quality Management SystemsLevel TBA: Pre-2009 was L5120
Generic Management49419National Diploma: Business Consulting PracticeNQF Level 05257
Generic Management49076National Diploma: Organisational Transformation and Change ManagementNQF Level 05251
Human Resources58063Further Education and Training Certificate: Labour Recruitment ServicesNQF Level 04152
Human Resources48874National Certificate: Business Consulting Practice (Enterprise Resource Planning)Level TBA: Pre-2009 was L5137
Human Resources74570National Certificate: Labour Relations PracticeLevel TBA: Pre-2009 was L6120
Human Resources48641National Certificate: Labour Relations PracticeLevel TBA: Pre-2009 was L5121
Human Resources49784National Diploma: Labour Relations Practice: Dispute ResolutionNQF Level 05241
Marketing49276Further Education and Training Certificate (FETC): Trade ExhibitionsNQF Level 04138
Marketing80546Further Education and Training Certificate: Auctioneering Support ServicesNQF Level 04150
Marketing71489Further Education and Training Certificate: Contact Centre OperationsNQF Level 04132
Marketing48854Further Education and Training Certificate: FundraisingNQF Level 04141
Marketing67514Further Education and Training Certificate: MarketingNQF Level 04139
Marketing59276Further Education and Training Certificate: MarketingNQF Level 04139
Marketing80547National Certificate: Auctioneering PracticesNQF Level 05125
Marketing80566National Certificate: Contact Centre and Business Process Outsourcing SupportNQF Level 03124
Marketing67516National Certificate: Contact Centre SupportNQF Level 02128
Marketing73269National Certificate: Contact Centre SupportNQF Level 02128
Marketing49447National Certificate: Trade Exhibition SupportNQF Level 03132
Marketing21792National Diploma: Contact Centre ManagementNQF Level 05241
Marketing20908National Diploma: Customer ManagementNQF Level 05243
Marketing22875National Diploma: Customer ManagementNQF Level 07276
Marketing22873National Diploma: Marketing CommunicationsNQF Level 07276
Marketing20904National Diploma: Marketing CommunicationsNQF Level 05247
Marketing22872National Diploma: Marketing ManagementNQF Level 07276
Marketing20900National Diploma: Marketing ManagementLevel N/A: Pre-2009 was L5243
Marketing22874National Diploma: Marketing ResearchNQF Level 07276
Marketing20896National Diploma: Marketing ResearchNQF Level 05243
Office Administration49129Further Education and Training Certificate (FETC): Management and AdministrationNQF Level 04140
Office Administration58344Further Education and Training Certificate: Administration ManagementNQF Level 04150
Office Administration35928Further Education and Training Certificate: Business Administration ServicesNQF Level 04140
Office Administration66169Further Education and Training Certificate: Payroll Administration ServicesNQF Level 04161
Office Administration59909Further Education and Training Certificate: Secretarial StudiesNQF Level 04140
Office Administration23655National Certificate: Business Administration ServicesNQF Level 03120
Office Administration23833National Certificate: Business Administration ServicesNQF Level 02130
Office Administration67515National Certificate: Business Administration ServicesNQF Level 03120
Office Administration50223National Certificate: Governance and AdministrationLevel TBA: Pre-2009 was L7120
Office Administration50222National Certificate: Governance and AdministrationLevel TBA: Pre-2009 was L5130
Office Administration49126National Certificate: Management and AdministrationLevel N/A: Pre-2009 was L5129
Office Administration67229National Diploma: Payroll Administration ServicesNQF Level 05240
People/Human Centred Development83394National Certificate: Community Development: Project ManagementNQF Level 05147
Personal Care16686Certificate: Beauty Care and ModellingLevel TBA: Pre-2009 was L4120
Personal Care16688Certificate: Beauty Salon ManagerLevel TBA: Pre-2009 was L4120
Personal Care66369Certificate: Beauty TherapyLevel TBA: Pre-2009 was L5120
Personal Care65109Certificate: Beauty TherapyNQF Level 03133
Personal Care65857Certificate: Body TreatmentsLevel TBA: Pre-2009 was L5120
Personal Care64689Certificate: HairdressingNQF Level 02130
Personal Care22921Certificate: HairdressingNQF Level 03120
Personal Care65112Diploma: Beauty TherapyLevel N/A: Pre-2009 was L5266
Personal Care80646Further Education and Training Certificate: Beauty and Nail TechnologyNQF Level 04156
Personal Care65855Further Education and Training Certificate: Beauty ConsultancyNQF Level 04120
Personal Care65856Further Education and Training Certificate: Beauty TherapyNQF Level 04120
Personal Care72011Further Education and Training Certificate: HairdressingNQF Level 04140
Personal Care64693Further Education and Training Certificate: HairdressingNQF Level 04130
Personal Care65909Further Education and Training Certificate: Nail TechnologyNQF Level 04120
Personal Care23853GETC: Domestic ServicesNQF Level 01141
Personal Care48745National Certificate: Beauty TechnologyNQF Level 03133
Personal Care21787National Certificate: Funeral Services PracticeNQF Level 03122
Personal Care23775National Certificate: Funeral Services PracticeLevel TBA: Pre-2009 was L4121
Personal Care72010National Certificate: HairdressingNQF Level 03120
Personal Care72009National Certificate: HairdressingNQF Level 02130
Personal Care21789National Diploma: Funeral Services PracticeNQF Level 05262
Project Management50080Further Education and Training Certificate: Project ManagementNQF Level 04136
Project Management58800Further Education and Training Certificate: Project Support ServicesNQF Level 04126
Project Management58395National Certificate: Project ManagementLevel TBA: Pre-2009 was L5120
Project Management50398National Certificate: Project Support ServiceNQF Level 03136
Project Management58309National Diploma: Project ManagementNQF Level 05247
Public Relations71729Further Education and Training Certificate: Public Relations PracticeNQF Level 04136
Public Relations73129National Diploma: Public Relations PracticeNQF Level 05245

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