Quality Management

Quality Management System:
“Your promise to the SETA on how you are going to fulfil your obligations during your accreditation period”.

The backbone of any Training Provider is their Quality Management System.  This should not just be a document that you quickly scan, print and submit to the SETA and never look at it again.  Your QMS has all your Policies and Procedures in and is a promise to the SETA how you are going to run your company when you are accredited. To name one important policies – your Assessment and Moderation Policies are your guidelines as to how you are going to roll out your training and what procedures you are going to follow during your assessments and moderations.

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