THE QUALITY MANAGEMENT SYSTEM (Q.M.S.) – SECTION 3

A step by step handbook with all the policies, procedures, forms and review manuals specifically designed to ensure that your business operates correctly according to the guidelines set out by the Sector Education and Training Authority. (SETA)

SECTION 3

(THE ACTUAL POINT BY POINT INSTRUCTION GUIDE THAT, IF FOLLOWED CORRECTLY WILL ENSURE THAT THE COMPANY RUNS CORRECTLY, PROFITABLY, ETHICALLY, IN A MANNER THAT HAS THE LEARNER’S INTERESTS AT HEART AND THAT COMPLIES WITH THE SETA THEREBY MAKING SURE THAT THE COMPANY GAINS, MAINTAINS AND, MORE IMPORTANTLY, RETAINS ACCREDITATION AS A PROVIDER OF EDUCATION AND TRAINING.)

POLICY AND PROCEDURE MANUAL

POLICY 1 – THE QUALITY POLICY

A commitment that the company will ensure quality of products and services by implementing the QMS, as well as the reviewing and adaptation thereof, in order to deliver a degree of excellence which states that, all activities of the organisation will be carried out in a systematic manner in accordance with defined and documented Policies and Procedures, and will meet applicable legislative requirements, will be visible and auditable, and will ensure that the needs of Learners, Staff and Stakeholders are met”.