Confusion is the welcome mat at the door of Certification, and we can relate that uncertainty is a genuinely stressful feeling. Confusion is the first step toward clarity and therefore our purpose today is to open the door to a whole new world of Certification.

Before we step over the threshold, it’s important to define certification as a formal process whereby through QALA (Quality Assurance of Learner Achievements), it is verified that a learner is competent to practice in their chosen sector or field. Certification is not just about issuing a certificate which is a major misconception.

At jt&a, we have compiled a few handy hints to help you as an Accredited Skills Development Provider (SDP) to hang your Certification troubles at the door and step over the threshold:

  1. Ensure your record keeping system is up to date with all your learner information
    Why? After successful verification, learners will be issued with the Certificates of Competence; we are noting a rise in the details being printed on Certificates of Competence to be inaccurate (names not matching ID numbers as per the learners ID book or ID numbers captured incorrectly). Furthermore, when issuing duplicate certificates, your Quality Management System (QMS) states that a learner brings a copy of their ID and that the Skills Development Provider (SDP) will check the original ID against the one presented.
  2. Ensure all relevant documentation is accessible and updated prior to your External Moderation visit.
    Why? The purpose of External Moderation is for your SETA (Sector Education and Training Authority) to verify and evaluate the assessment process. We understand that the thought of an External Moderation Visit can be quite exasperating and therefore we would encourage you to ensure that all relevant documents are updated, signed and that you have received your learners Portfolio of Evidences back from your Internal Moderator.
  3. Ensure your Certificates of Competence contain a watermark and only one person is responsible for the signing of certificates.
    Why? Any certificates issued without the watermark are deemed null and void and to show that the Certificate of Competence is authentic, it should only be signed by the Director.

Need help in this or any other area of your Accredited Training process?

Contact us  ~ we are waiting for your call!