The Woes of Learner Enrolment

learner enrolment

Very often we hear from SDPs (Skills Development Providers) during the Assessment Phase of the 4 Phases of Training (Learner Enrolment, Facilitation, Assessment and Certification) that stress levels are high, they are frustrated, they have incurred additional expenses and they are behind on their Training Plan deadlines. The Learner Enrolment Phase of Training is predominantly […]

Climbing the training ladder… Oops! Watch out for that snake!

training ladders and snakes

You’re an Accredited Skills Development Provider (SDP) and trying to run your training business sometimes feels like a game of Snakes and Ladders – without any ladders. We are here to assure you that the game you are in has ladders of success; however, the reality, is that there are also tricky snakes to avoid. […]

The Purpose of Roles and Responsibilities

roles and responsibilities

Highly effective teams have clearly articulated roles and responsibilities. In accordance with your Quality Management System (QMS), as a Skills Development Provider (SDP), your company believes that all people employed have specific roles and responsibilities. Clearly defined roles and responsibilities provide clarity in terms of who is expected to carry out what tasks to maintain […]



Confusion is the welcome mat at the door of Certification, and we can relate that uncertainty is a genuinely stressful feeling. Confusion is the first step toward clarity and therefore our purpose today is to open the door to a whole new world of Certification. Before we step over the threshold, it’s important to define […]