How to Lose Your Accreditation in 14 Ways!

Yes you’re forgiven for thinking the title rings of a movie title of sorts; like the movie, I’m an advice columnist in these posts – well sort of… And whilst I’m not giving advice on the dating front, I’m heading down a different sort of relationship road that will break your heart – loosing your hard earned SETA accreditation! I’m sure it’s apparent – and by now it should go without saying that we’re genuinely passionate about empowering our training providers to become the best that they can be and so for this reason I’m going to encourage you to be mindful…

All SETAs are unyielding when it comes to maintaining accreditation; they demand Providers adhere to the T&C’s that are agreed upon on receipt of accreditation and uphold a standard of conduct which could not only result in loss of accreditation but also in criminal action. Sounds outrageous I know but, believe it – here are some examples of the ins and outs:

  1. Never assess learners against unit standards which you the accredited training provider, assessor or moderator have not been accredited or registered for.
  2. It is always convenient, but never forward summative assessments to learners to be completed at home in an uncontrolled environment. (Full Qualifications – Final Integrated Summative Assessments)
  3. No matter how conducive – don’t be tempted to do training at a non-accredited facility.
  4. Sometimes we’re desperate and our schedules are manic; you will however pay dearly for using non-registered assessors to assess or moderators to moderate – don’t chance it.
  5. The same goes for using non-registered verifiers to verify – it’ll come back to bite you!
  6. Be careful when marketing to the Public/Learners; marketing the wrong information may constitute misrepresentation in terms of what unit standards / qualification you have been accredited for. You could land up in hot water.
  7. As stifled as it can sometimes make you feel, always comply to the accreditation criteria and conditions – always.
  8. All registered assessors and moderators are expected to adhere to the SETAs code of conduct, along with this, they have to fulfill their functions adequately – again, it’s imperative!
  9. Ensure you double and if need be, triple check learner achievements prior to submissions to the SETA’s – you don’t want to encounter discrepancies with them which could trip you up.
  10. As useful and and inspiring as other training materials may seem, remember only to ever use material that has been accredited or approved by the relevant ETQA.
  11. It casts a dubious shadow on you when learners are found competent in Qualifications and Unit standards that they haven’t been assessed against or trained in by the provider, assessor. You don’t want this hanging over your head…
  12. Expired of any sorts means – DON’T train! Provisionally registered assessors and moderators conducting assessments and moderations after their status has expired as well as Provisionally accredited providers offering training after their status has expired will get them into a whole heap of trouble. Expired is expired – you will knock on trouble’s door with this one!
  13. Twenty (20) days are given for the completion of applicable documentation and submission to the SETA by the training provider. This is in order for learner achievements to be captured on the database and uploaded to the NLRD (National Learner Record Database) in terms of the unit standards and qualifications that the learner has been declared competent against. Failure to complete the said documentation during this period will cause unnecessary stress.
  14. Be wise, never use any of the SETA’s developed training material improperly, you will be de-accredited.

With all those do’s and don’ts I feel like an old-fashioned school mistress.   The SETAs however are a body there to assist YOU in your business and to help you to develop sound learners that are able to put into practice what they have learnt in order to make a difference to the world around them. Therefore, in order to ensure best practice, be mindful of transgressing regulations or displaying questionable activity as it will see you loose your accreditation – at best and at worst, you’ll end up with a criminal record.

At JTandA we make ourselves available to give you and your learners the best advice on how to keep your accreditation and make you aware of what the SETAs expectations are; we’re here to keep you ahead of the pack!



The Value of a Retainer

In 2014 we worked alongside a Training Provider to assist them in obtaining their SETA accreditation. Upon receiving this accreditation they opted to set out independently and put their training skills to work.

Last week almost 2 years later I received a moderation request from the same client. I’m elated when I receive requests such as these as it indicates that the Training Provider currently practices what they obtained their accreditation for and, that they aren’t simply utilising non-accredited training programmes.

I began the moderating process only to discover the utilisation of outdated training material; the Provider has in all this time used the material that they purchased at the time of their accreditation. The unit standard currently used by them expired months ago and has subsequently been replaced with an update. In essence, the program is no longer applicable and may not be taught; 100 learners will now be notified that they will be required to redo the program with the updated Portfolio of Evidence (POEs), should they wish to carry the credits forward towards their national qualification. The Provider is also jeopardised as they are unable to progress from Provisional Accreditation to Full Accreditation status due to the incompletion of the ‘trained, assessed and moderated’ cycle.

I had a similar experience to the above in the recent past but, in this case the unit standard had been reregistered. The Provider had correctly printed the updated material however, they were at a loss on how to compile the file requiring the inclusion of training history (registers for the days, pre and post assessor/moderator and minutes of meetings etc.). After I had moderated the client and returned the POEs in the required format the client still maintained that the retainer we make available to keep our clients correctly accredited would be of no value to them. The SETA conducted a visit shortly thereafter only to place extensive remediation requirements in place. I can only surmise that it was a costly and time consuming exercise.

On achieving Accreditation, we supply the Provider with a comprehensive Quality Management System (the QMS is 200 page guideline on training providers best practice policies and procedures) in order to assist in maintaining the requirements for Accreditation. Most providers don’t make themselves familiar with the document and fail to manage the constant updates as time passes and as their businesses grow and change.

The SETAs are stringent with Providers requiring them to produce proof of annual reviews, maintain best practice, adherence to procedures etc. JTandA has an inherent understanding of the SETAs and for this reason offers a monthly retainer program for Providers once they have obtained accreditation. The Retainer ensures that our Retainer Clients understand and embrace the QMS document and in this way maintain their Accreditation. Furthermore, we hone in on capacity building our training providers to raise the bar on their business goals! For as little as R1999 per month, a client can get on with their business – PAID TO TRAIN – AND to keep getting PAID TO TRAIN while we assist in managing the detail!!
Contact our office to enquire about the various packages on offer; R1999 / R4500 or R6500 per month for 12 months